Frequently Asked Questions

Click the "Download" button on our website. The APK file will download to your device. Before installing, enable "Install from Unknown Sources" in your Android settings (Settings > Security > Unknown Sources). Then open the downloaded file and tap "Install".

The app requires Android 5.0 (Lollipop) or higher, at least 1GB RAM, and approximately 60MB of free storage space. A stable internet connection (Wi-Fi or mobile data) is required for gameplay.

Open the app and tap "Sign Up". Enter your mobile number to receive an OTP for verification. Complete your profile by adding your name, email, and other details. Your account will be created instantly after verification.

Yes, our app is completely safe. It undergoes regular security audits and uses industry-standard encryption to protect your data. All financial transactions are secured with SSL encryption and processed through verified payment gateways.

The welcome bonus is automatically credited to your account upon completing registration and mobile verification. Simply download the app, create your account, and the bonus will appear in your wallet instantly.

Every day you log in, you can claim a free bonus ranging from ₹100 to ₹500. Consecutive daily logins increase your bonus amount. After 7 consecutive days, you get a special multiplier bonus!

Share your unique referral link with friends. When they register using your link, you receive ₹500 and they get ₹200 as a welcome bonus. Plus, you earn lifetime commission on their gameplay - the more they play, the more you earn!

Most bonuses can be active simultaneously. However, some promotional bonuses may have specific terms that prevent combining. Always check the individual bonus terms in the Promotions section of the app.

We support multiple payment methods including UPI (Google Pay, PhonePe, Paytm), Net Banking, Debit/Credit Cards, and popular e-wallets. All transactions are secure and processed instantly.

Minimum deposit is ₹100 and minimum withdrawal is ₹100. There is no maximum limit for deposits. Withdrawal limits may vary based on your VIP level, with higher tiers enjoying higher limits.

Withdrawal processing time depends on your VIP level. Standard users: 24 hours, Silver VIP: 4 hours, Gold VIP and above: Instant withdrawals. Bank processing may add 1-2 business days for bank transfers.

Withdrawals may be rejected due to incomplete KYC verification, incorrect bank details, or bonus wagering requirements not being met. Check the rejection reason in the app and contact support if you need assistance.

We offer multiple game modes including Points Rummy, Pool Rummy (61/101/201 points), and Deals Rummy. Each mode has different stake levels from practice (free) to high-stakes tables.

Yes! We offer free practice tables where you can play with virtual chips. This is perfect for beginners to learn the game or for experienced players to try new strategies without risking real money.

Tournaments have scheduled start times and entry fees. Players compete through multiple rounds until winners are determined. Prize pools are distributed among top performers. Check the Tournaments section for schedules and buy-ins.

If you disconnect, the game continues with auto-play enabled. The system will make moves on your behalf to keep the game going. Reconnect as soon as possible to resume manual control. If you can't reconnect, the game will complete automatically.

Go to Profile > KYC Verification. Upload clear photos of your Aadhaar card or PAN card. Verification usually completes within 24 hours. KYC is required for withdrawals above ₹10,000 and to comply with regulations.

On the login screen, tap "Forgot Password". Enter your registered mobile number to receive an OTP. After verification, you can set a new password. If you have issues, contact our support team.

For security reasons, changing your mobile number requires identity verification. Contact our support team with your KYC documents and new number. The change will be processed within 24-48 hours after verification.

Yes, we use bank-grade encryption to protect your data. All personal and financial information is stored securely and never shared with third parties. We comply with data protection regulations and have strict security protocols.